Updating software please wait
any idea how to make that stop or update that camera firmware.
Originally Posted by jerrah i keep getting that message in my camera and then it just closes my camera and doesnt say anything else.
I have searched and read multiple posts through the years about the same issue.
Once on the USB stick go to SETTINGSUPDATE on the MKi9200 and you should see ‘waiting for update’ now plug in your USB stick and wait.
This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from.
As of the writing of this article the Lync specific firmware release is not yet included on the Polycom Hosted Server, so primarily Open SIP only firmware releases will be available using this method.
In the 4.x UCS release these were merged into the same binary file.
New devices like the VVX500 and Spectra Link phones have only ever shipped with 4.x UCS releases, while older devices like Sound Point IP phones may still have previous 3.x SIP releases on them.The updates installed and then I was told to restart my laptop, which I did.However since restarting the screen has said "Please wait" for almost 4 hours.In previous versions (Polycom SIP software 3.x or earlier) this manual process was not available.